Our Focus on Content and Application Maintenance

The content development process supports user self-sufficiency in maintaining the application.

A key part of this strategy is to ensure appropriate tools are used for different phases of the development. A subject matter expert is able to maintain the content using Microsoft Office tools, such as Word and PowerPoint. A Content Coordinator is able to leverage the many experts using Microsoft Office tools, the Highlighting Tool, as well as other graphics design tools. The Technical team is able to maintain the web-based application using ToolBook that manages the functionality and produces HTML.

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